Why Is Quality Important?


"Quality is important because improving quality improves business." Dr. W. Edwards Deming developed the Quality Chain Reaction. Improve Quality Quality is the focus; all that follows in the Chain Reaction results from improvement in quality and will not be sustainable over the long term without it. Reduce Costs As quality improves, costs are reduced because waste is minimized. Improve Productivity As costs are reduced, fewer of the organization's resources are spent producing defective goods and services, leaving them free to be devoted to work that adds value. Capture the Market Improved productivity enables the organization to pass savings along to customers, thus attracting more customers to the market through lower prices as well as improved quality. New markets are created by producing products and services that meet changing customer needs. Stay in Business Capturing the increasing market helps ensure the long-term viability of the organization. Provide Jobs and More Jobs An organization that focuses on quality realizes the benefits that come from continuous improvement. Learn more about the Deming Chain Reaction: https://blog.deming.org/2012/10/deming-chain-reaction "According to the Chron, the business website of the Houston Chronicle, the quickest way for a business to ruin its reputation is to create and sell poorly constructed, low-quality products to its customers. Customers always expect quality when purchasing items, and if they are not satisfied with one company's products, they will seek alternatives. Businesses that sell high-quality products are likely to retain their customers and enjoy repeat business. Highly satisfied customers are also likely to recommend a company's products or services to others."

<< Back to List

Subscribe to Our Newsletter

Related Content

Medical Device Solutions

Case Study

Supplier Audit - Advantages of Supplier Audits and Case Study

Supplier Audit - Advantages of Supplier Audits and Case Study...

Read more

Medical Device Solutions

Feature Article

Quality Management in the Indian Textile Industry

India's textiles industry is not only one of world's largest, spanning a diverse range of raw materials and textiles manufacturing outputs, but it is also, fascinatingly, on...

Read more

Medical Device Solutions

Insider News

Pro QC's Global Team - A culture of excellence, exemplified by our people

A quality solutions provider is only as good as its team. Here at Pro QC, we are proud of our teams who work hard to solve the challenges faced by purchasing and quality d...

Read more

Back to top
Pro QC

Contact Your Local Office

North America

+1 813 252 4770

Latin America

+52 81 2721 0928

India & South Asia

+91 120 4291971

Europe, Middle East & Africa

+33 9 7303 6784

Germany, Eastern Europe

+49 172 38 759 50

Asia & Asia Pacific

+886 2 2832 2990

Contact Us by Email



Global Coverage experiencia local Local Expertise

© 2021 Pro QC International | Privacy | Terms of use | Terms of service