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The ideas of control and improvement are often confused with one another. That is because quality control and quality improvement are inseparable.
 
  - Ishihara -
 
 

Listen to an interview with Michael L. Hetzel
Vice President/Pro QC Americas

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Quality Resources

 
ANSI Z1.4 2003 Sampling Tables
(Single & Double Normal)
Pro QC recommends these tables to determine sample sizes and acceptable quality levels (AQLs) for inspections. We work with clients to determine which sampling criteria are best for their individual requirements.
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Incoterms
Incoterms are international rules that are accepted by governments,legal authorities and practitioners worldwide for the interpretation of the most commonly used terms in international trade. (Source: International Chamber of Commerce)


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Quality Terms
We have selected some of the most frequently used and/or misunderstood terms in quality and provided useful definitions.

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FAQ
(Frequently Asked Questions)
We have detailed some of our most frequently asked questions.  Should you need further clarification, or have a question that is not addressed, please do not hesitate to contact us directly.

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Useful Links
These links provide a portal of additional information regarding the following topics:

  • Testing, Measurement, & Standards
  • Publications
  • Organizations
 
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Defect Classifications
General definitions are provided to describe what typically constitutes critical, major or minor defective conditions.

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