Feature Article : Identifying Gaps & Transitioning to ISO 9001:2015
Organizations registered to ISO 9001:2008 have until September of 2018 to transition to the 2015 revision. Those new to certification are also seeking ways to better understand the 2015 requirements. Our approach is simple for either case:
• Identify gaps and areas of improvement early.
• Develop an action plan for transition.
• Train employees and management.
It has been noted that 85% of ISO registered firms report external benefits like higher perceived quality, greater customer demand, better market differentiation, greater employee awareness, increased operational efficiency, and reduced scrap expense.
Results like 30% reduction in customer claims, 95% improvement in delivery time, reduced defects from 3% to 0.5%, 40% reduction in product cycle time, 20% increase in on-time delivery are achievable after correct implementation of an ISO 9001 based quality management system.
All ISO management systems are subject to regular review every five years. With a greater focus on stakeholders and a risk-based thinking approach, the 2015 revision has greatly improved the application of criteria for a quality management system (QMS) and ultimately the benefits associated.
What are the benefits of the ISO 9001:2015?
* Greater leadership engagement
* More flexibility with documentation
* Management review is aligned to organizational results
* Greater ability to meet customer expectations using standard framework
* More structured planning for setting objectives
* Address organizational risks and opportunities in a structured manner
* Greater focus on achieving conforming products & services
* Opportunities to integrate other elements such as environment, health & safety, etc.
* More compatibility to other standards, such as the environmental ISO 14001
What is included in a gap analysis evaluation?
During a gap analysis consultation, our skilled auditors carefully evaluate your organization to ensure you're ready for the 2015 transition. A sample of activities performed during our initial consultation include evaluation of the following:
* Control of nonconforming outputs
* Design & development inputs, controls and outputs
* Competence, awareness and communication
* Leadership & commitment
* Existing quality policy
* Scope of the QMS
* Identification of risks & opportunities
* Organizational roles, responsibilities and authorities
A gap analysis can take two or more days depending on various factors such as the organization’s size and scope. The ISO 9000 series can be used by an organization regardless of size or industry. Currently, ISO states over one million companies and organizations in over 170 countries are certified to ISO 9001.