Insider News : Remembering World Quality Month 2015
Throughout November, we celebrated quality and raised awareness! We offered 10% off inspection services when clients mentioned "World Quality Month," and we raffled off prizes that included power packs and free man-day inspections.
In Tampa, Pro QC's Regional Director presented at an ASQ event and distributed quality puzzles, Pro QC bags and other goodies. Attendees at the event signed ASQ's Quality Proclamation.
Each year, ASQ provides resources for organizations and individuals looking to spread the word. This year, they provided a ROI FAQ sheet that indicated the following value that quality adds:
Every $1 spent on a quality management returned $6 in revenue, $16 in cost reduction and 3% in profit.
Quality management reduces costs an average of 4.8%.
94% of organizations agree quality management was significant driver of success.
83% of organizations agree that without quality management, they could not justify their pricing to customers.
ISO 9001 ROI was evaluated in a 2010 Harvard Business School study. The study found that adopters experienced higher rates of survival, increased wages, reduction in waste generation and enhanced worker productivity.